Engaging the completely disengaged
Co-production is the trend. But can it be dangerous?
Are we wasting time consulting at events with the same old people? What's the alternative?
Is it OK not to be representative?
How do we better consult with end users of big transport / infrastructure projects?
Outrage management - engaging with "difficult" or emotional people
Engaging with NIMBYs versus YIMBYs
How important is face-2-face in a digital world?
Canada, eh? Canada versus the UK - what can we learn?
How to convince clients of the value of public engagement. How to get internal buy-in.
Making engagement fun
Free for all (open session)